Once & Future

Charlotte Ashley – Book seller, collector, writer, editor, historian

January 4, 2013

On Literature and Fandom

When Jim Zubkavich, the Toronto-based creator of the comic Skullkickers, posted this plea to fans to support creator-controlled comics, it got me thinking about the new realities of publishing.

Making money as a content-creator, be that content comics or words, has always been tough, and these days writers are left mostly on their own to make that money. It’s becoming increasingly unlikely that any writer, even an established, mid-career author, will be signed to a multiple-book deal that allows them some time and space to hone their craft and develop a body of work with the financial support of a publishing house. Journalists are all freelancers, living cheque to cheque, when they can extort the money from their clients. Even writers who have sold their books are expected to do a lot of their own publicity and marketing. A writer (or comic creator) is pretty much exclusively responsible for every dollar they make. Which sounds reasonable when you put it like that, but this is a fairly new situation. There’s no security net in creative content generation.

This direct interface with customers can work very well for the creator. A hundred self-publishing gurus will tell you that self-publishing will make you rich, quick. You get a bigger share of the pie, and you have greater creative control. You can look at Indigogo and Kickstarter and see a huge number of successful, funded projects.  Ryan North and Kate Beaton have raised over half a million dollars for their new book, a choose-your-own adventure take on Hamlet called  To Be or Not To Be.  Less spectacularly, over the holidays I bought into J. Torres’ anthology True Patriot. Comic creators have made very successful use of these platforms to finance their creative careers – can authors do the same? And would they want to?

Some supporters of self-publishing don’t understand why every established author hasn’t just jumped ship to publish their own work. There are still a lot of good reasons to stick with a publishing house, like the services they offer in editing, publicity, design, and just plain handing “the business end” that can be so baffling to creative types. But I think there’s more to it than that. Most literary writers don’t actually have the fan base – “the data” – to support a go alone. In other words, they don’t actually pay their way.

When Rich Burlew of the webcomic Order of the Stick smashed open the crowdfunding box by raising $1.2 million to reprint back volumes of his work, he explained in an interview that he found approximately 1 in 50 of his readers was willing to put money into his venture. A friend of mine moderated a panel on crowdfunding novels which discussed a very similar guesstimate:  The Thousand True Fans Theory, which states that in order to successfully fund something you need 1000 “true fans”, people willing to buy anything you produce, and these people can be expected to spend one day’s wage on your goods.

Kate Beaton, Ryan North and Rich Burlew have these followings: they have fandoms, not just readers. People who are dedicated to their brand and will buy anything – anything – they produce. Can writers mimic their crowdfunding success? Sure, the writers with fandoms. I bet if Neil Gaiman Kickstarted a book he’d have eleventy-zillion dollars in 24 hours.

Do literary writers have fandoms? I think this is an untested question. I’m inclined to say no – literary readers seem less brand-loyal, so to speak. They want each work to win them over anew. Loyalty seems to be to the work, not the creator. Services like Goodreads and Wattpad let users “fan” writers they admire, and the numbers attributed to even “successful” literary writers are dismal. Vincent Lam, winner of the Giller prize for his debut collection, Bloodletting and Miraculous Cures, has 18 fans on Goodreads, 202 on Wattpad.  By comparison, Paul Coelho has about 14,500 fans on Goodreads and 2,700 on Wattpad. Using the Theory of a Thousand Fans, Vincent Lam would be lucky to sell one book.

Could this be turned around, and should we care if it can’t? I’m inclined to think that even if an author hustles their little bum off, they won’t see numbers like Rowling, Gaiman, or even Coelho can post.  They could hire a stylist and a media manager, but that will only go so far. I think there is some success to be had by establishing a social platform for literary readers – something like the 49th Shelf, if they had a “fan” button. But, as a literary reader, I can say I’d probably run around fanning everyone, and that would amount to a lot of goodwill but maybe not a willingness to buy everything.

Part of what alarms me about publishing according to “data” and sales is that I think some things are worth putting to press despite their commercial viability. Be it a promising writer who needs time to develop, or a work which simply deserves to be saved for posterity or academia, regardless of how the unwashed hoards like it. If we only made popular art, we’d be a civilization of cretins in no time. But who will be the altruistic philanthropist that supports non-commercial literature?  The government? Random House? Need writers seek out patrons again?

I believe this is the direction of things, so ultimately time will tell. Good luck, writers!

November 5, 2012

Wattpad and the New Reader

On October 24th 2012, Margaret Atwood released her latest novel, a serialized zombie horror novel co-written with the relatively unknown young British author Naomi Alderman, through the free online reading service Wattpad. As of today, Monday, November 5th 2012, it is being read by approximately 4,300 people. By conventional Canadian bestselling wisdom, The Happy Zombie Sunrise Home is a bestseller in just under two weeks. And it’s not even a completed novel.

Is this the future of publishing? Or, at least, a straw on the back of traditional publishing’s camel? Wattpad is a fascinating service, and I can see why traditional publishers are hand-wringing over their future given the existence of this and other similar services.

Let me break Wattpad down for you. Wattpad lets users upload content, usually grouped as a project divided into “parts”. In June it reportedly hosted more than 5 million user-generated stories in 25 languages. These stories (and poems) can then be read on Wattpad’s website or with Wattpad’s app by any number of its 3.5 million registered users. Stories are tagged with genres – most popularly, Romance, Teen, Vampire, Fan Fiction and Fantasy – as well as some miscellaneous write-in tags, then sent off into the ether. Readers “discover” future reads through browsing (much like Kickstarter) rather than with a more fine-grained searching process.

Getting read on Wattpad depends on readers finding your story. Readers can browse by vague criteria like “What’s Hot”, “What’s New” and “Undiscovered Gems”, they could choose to investigate your book if it happens to pop up in your randomized “recommended” window, or they can be directed right to your story with a link – if someone brings that link to their attention. The default browse option is the “Hotness” chart. “Hotness” is determined by a top-secret Wattpad blend of activity measures.  Your story gets a boost for being new. There are points for new chapters being added. You get points for receiving “reads, “votes” and “comments”. The highest scoring books will show up first and most often when readers go to find new books. A long-completed book will tend to flounder. So will a book that doesn’t get enough “activity”, which means reads and votes. New writers are encouraged to get the word out, to stump their book amongst their friends and relatives. The reward for getting those favours is a higher ranking in the search engine, which hypothetically will result in more “real” reads from actual Wattpad users. A system like this rewards the serialized novel. With new updates every few days or weeks the novel has constant activity and thus a high ranking. Not surprisingly, a typical Wattpad reader has a dozen or more stories on the go at once. Each book might only update a couple times a month, so they read more of them at a time. A book or author that doesn’t update might be forgotten as new, active, hot reads are found.

Two things you have to understand: an enormous amount of what is on Wattpad is terrible. I mean, it’s really, very bad. The average age of the Wattpad user is 20 – no small number of the stories are written by the 14-16 year old bracket. But secondly, many Wattpad users don’t seem to care. Things you might consider to be fundamental to a novel like spelling, grammar and, oh, I don’t know, an ending are routinely disregarded on Wattpad.  Some of the hottest, most-viewed titles on the page barely qualify as amateur. Do the readers care? Apparently not. There are millions of users reading millions of stories a dozen at a time and absolutely nothing offered by a traditional publisher matters to them. The editing? Design? Advertising? All irrelevant. The traditional publisher has absolutely no place in the reading lives of these users.

These readers have always existed. The internet age did not create them. Janice Radway’s 1984 ethnography of romance readers, Reading the Romance, reported that something like 88% of her romance readers were reading between 1-9 romance novels per week. That’s 50-450 per year. They were devouring content with very little, let’s be honest, literary value. If we’re generous and assume those novels cost as little as $4.99 each, then those readers would have been spending $250-$2250/year on just romances. Each.

Well, now they can get them for free. These are the readers that services like Wattpad, Smashwords and Fictionpress appeal to, and this is the money that traditional publishers are hemorrhaging. The hand wringing – I get it now. That’s a lot of money. And how much of that money was underwriting the publication of the much-less lucrative literary fiction?

Literary fiction would have a lot of trouble in this format, Ms. Atwood’s efforts notwithstanding. There is simply no time to edit, let alone revise. I won’t even touch on the very-welcome input of third-party editors and fact-checkers. Speed is the name of the game: you need to update your novel at least every couple of weeks, and while you are welcome to go back and make changes to previously-published chapters, it’s unlikely any of your followers will go back and take any note. Dropping a whole, edited novel at once doesn’t capitalize on the algorithm for getting your book to the top of the charts. A successful writer in this medium pulps out quick, easy-to-understand content in short bursts and spends the rest of her time working the forums and social media sites. Reading, research, and consideration are secondary concerns you won’t likely have time for. This type of reader is impatient. Content has to be delivered quickly, and that content has to be understood quickly. If your novel takes three chapters to set up mood and setting, you may be doomed.

Despite Wattpad’s being a free service filled with free content, its highest ranked writers do try to monetise their work. A number of Wattpad writers have snagged agents and traditional publishers for their work, most famously Brittany Geragotelis, author of What the Spell & Life’s a Witch, who got a 3-book, 6-figure deal with Simon & Schuster for her trouble. Many Wattpad writers also self-publish their completed work through Lulu, Amazon or Smashwords, or continue to offer their first books for free while charging for sequels. Already-published authors also make an appearance, contributing partial novels or short works in order to whet an appetite for the completed work, for money, offered elsewhere.  I’d love to know how this works out for the self-published writer.

Atwood has suggested that Wattpad isn’t a replacement for traditional publishing, but a gateway to it. While yes, because the money is still in traditional publishing, I think Wattpad’s writers see that as being the case, but I am less convinced about its readers. What does a published book offer them that a Wattpad story doesn’t? Will these readers make the transition to whole, slow books?

I decided to take the dive and try the service myself, uploading a bottom-drawer manuscript to see how it plays with the reading masses. The experiment has been informative – I am no nearer to knowing if my book is any good, or if anyone likes it, but I am becoming deeply aware of how important author engagement is to getting there. It took very little activity for my book to shoot up into Wattpad’s Top 20 Hottest books, but much of that activity is readers glancing at the first chapter and moving on. The same can be said for Happy Zombie Sunrise Home – the first chapter has been viewed 10,000 times, vs the 2,200 who have looked at Chapter 4. About 1 in 5 readers sticks with in, meaning you need to get that many more people to even go take that glance. This means chatting people up, handing out your card and yes, keeping the book on the charts. It is no different than a traditional novel. How many books sold sit unread on shelves? This is certainly a cheaper way for a reader to dabble. Readers are coming to expect to be able to sample for free – publishers now routinely offer first chapters for reader perusal. Whether the reader is willing to pay to continue is the million dollar question.

So in keeping with the spirit of Wattpad I offer you a sample of my book, The Incredible Bazza’Jo. It’s a Young Adult Fantasy with colonial, environmental and social themes. It also has, if I do say so myself, some really excellent action and adventure elements, as well as an “age appropriate” romantic sub-plot. Click away! And while you’re at it, take a look at Wattpad and let me know what you think – a fad, or a keeper? Will these kids grow into paid, long-form books?

May 26, 2012

Indiegogo, Kickstarter, Subscriptions and the Letterpress

I never quite understood why more Letterpresses and Private Presses don’t do more editions of popular works of literature. It seemed to me, from a new-book bookseller point of view, to be a no-brainer. Customers are forever asking me for “nice” editions of their favourite literary classics, and the texts themselves are open source. How much work can it possibly take to just choose, say, Pride and Prejudice as your next publication?

Well here’s your number: About $20,000 worth of work. Vancouver’s Bowler Press has apparently been thinking what I’m thinking, and unlike me, the ignorant outsider, they know what the hurdle was. It’s all very well for me, a frontline bookseller, to identify a potential market, but it’s quite another thing for a craft bookmaker to find and connect with those customers, most of whom are not your usual Private Press fanatics. So you print a run of a “popular” text for a more mainstream audience – then what? How do you get them into the hands of those buyers?

Kickstarter, that’s how. Indiegogo. The internet seems to have finally come around the an idea that has, in fact, existed in publishing for centuries: the subscription model. You secure your buyers first, then print the work. The model never really went away – I bought an edition of John Crowley’s Little, Big by subscription a few years ago, and Subterranean Press has been printing numbered & lettered editions of George R. R. Martin’s Song of Ice and Fire books for years, to name a couple of examples.  But it seems to me that the ability of any given publisher’s ability to really connect with the potential subscribers hadn’t really come into it’s own before now.

A brief history.  In the early 1830s an architect named Owen Jones decided to undertake a publishing venture, a full-colour guide to the Moorish palace, the Alhambra.  At the time, printing technology was insufficiently sophisticated to really do the work justice, so Jones decided to basically invent (or perfect) a new printing technology for the job, chromolithography. Inventing a new technology and then mobilizing it to produce a book which would have, to say the least, a limited audience was going to be expensive work, so Jones appealed to subscribers to fund the project. This was a slow process.  It took Jones more than ten years to get enough money to complete the project, eventually published as the 12-volume Plans, Elevations, Sections and Details of the Alhambra. 

A plate from Jones’s Alhambra.

Ten years. By comparison, Bowler Press is going to try to raise their $20,000 in a month and a half. If this works – and it should, if there is any justice in the universe – every Letterpress operator out there should pay close attention. In my humble opinion, this can work, regularly and consistently. I mean look at this: most of Bowler’s contributors aren’t even committing to buying the book itself, they’re buying the ephemera. More and more, regular folks are considering Kickstarter and Indiegogo legitimate shopping destinations. It is becoming more than just a rallying point for fans. I’d just love to see more projects like this out there (and not just because I have a budding Kickstarter problem). Please? It has worked before, and it should work again, better than ever.

June 14, 2011

An Oldie but a Goodie

I know, I’m embedding a YouTube video, right?  Well, it’s been a slow week.

May 25, 2011

Blame the Bookstore Month

Another week, another round of articles about the death of the independent bookstore. This round has been precipitated by the announcement that the Flying Dragon Bookshop at Bayview & Eglinton will be closing its doors within a month or two, despite having just won the 2011 Libris Award for ‘Specialty Bookseller of the Year’ from the Canadian Booksellers Association.  The tone of the response has probably been shaped by Flying Dragon’s assertion that they simply don’t want to adapt – “at the end of the day we realized that for us, it was all about the books and the tactile, sensory experience they [books] provide.” says their blog.

Last week I responded to Natalee Caple’s assertion that clinging to the old conception of “book” is elitist (or at least hegemonic). This week I see similar claims being made by Amy Lavender Harris over at Open Book Toronto in her article “Authors of our own Misfortune: the Death and Afterlife of Bookselling in Toronto“.  They both speak of a resistance on the part of booksellers to embrace new technology.  Well, I’d like to address a couple of the misconceptions that seem to underline this stance.

1. Independent bookstores in Canada can not sell ebooks.

I’ve said this before and I will say it again.  We aren’t resisting ebooks (much).  We’re not failing to adapt.  We are simply not able to distribute ebooks.  Publishers will not sell them to us.  Big ebook distribution schemes like Google eBooks don’t have Canadian rights set up yet (and may never).  To sell ebooks bookstores and publishers would need to arrive at an agreement as to how to track, sell, and remit for digital rights and so far, it appears to me as if publishers are not putting bringing independents into the loop as a top priority.  Amazon, Kobo, Apple and Google, with their internal programmers, have come up with a scheme for them, and publishers simply need to sign on the dotted line.  No independent has the resources to develop such a scheme.

2. Believe it or not, not all customers are clamouring for ebooks.

A short anecdote. Last year we had a professor order through us a book for his course, a collection of Robert Louis Stevenson’s short stories. The only available edition was a cheap, cheap Dover, but it was also available free online.  So we ordered far fewer copies of this book than others, thinking students would just read it online or download the ebook.  A foolish decision, it turns out, because the students overwhelmingly wanted the “real thing”.  It wasn’t the nature of the book that deters customers: it’s the price. When the price is low enough (in this case, less than $3 CDN) they want the real book every time. Converting to a cafe/event space with a few “display copies” of books would not be serving the interests of the customer.

3. “Local” is a geographic term. It has little meaning on the internet.

Everything that makes an independent bookstore great is dependent on meat-space.  We curate specific collections tailored to our customers. We provide the service of a conversational, knowledgeable bookseller who knows the stock and can help you find or choose the right book.  We bring cultural events into your local neighbourhood.

An independent which goes whole-hog into ebooks isn’t going to be able to offer these things for very long, especially when one of the chief advantages to ebooks is the fact that you can buy them from home, or, really, anywhere you want.  I question the value of a “store” which is, essentially, an empty space used for occasional events where a bookseller is made available for advice. Perhaps my customers are unusually skittish, but they want to be left alone to browse and hide in the stacks until they require my advice.  If I didn’t offer them books to browse, they’d shop from home. Books have a small mark-up – 20-40%.  Driving customers out of the shop would quickly make the space a waste of time and money.  Once I am online only, then what?  What value am I bringing to my neighbourhood? What makes me different from Amazon?

***

I am beginning to suspect that you can’t have your cake and eat it too.  Independent bookstores are a specific business – we are a physical space containing actual humans who sell physical books.  Ebook sellers are something else – no space, no humans, and no books.  Which is great, but it’s just not the same business.  A farmer who decides to sell condos on his land isn’t “adapting”, he’s getting out of the farming business.  None of the value of a farmer has been retained in the change.

So, okay, ebooks are fab for a lot of things, like staying in your house, saving your money for some non-book-purchase, and saving shelf-space for some non-book storage.  But can we not kid ourselves? There’s nothing to this product or paradigm that benefits someone whose skill, whose vocation, whose livelihood is to know, identify, recommend and sell books.  We still have a use, but it’s to offer all those things ebooks don’t require.   Maybe the future is better off without this middleman; maybe readers don’t need curators or trusted local experts. That could be. But we can’t be blamed for wanting to maintain our vocations.

ETA: Navneet Alang adds another voice calling for the circumvention of the traditional bookstore.  To which I say, the Type/TINARS model is certainly one way to engage in literary culture, but I’d argue that both are supported by a particular set of people. Youngish literary types – writers and publishing folks for the most part or I’ll eat my hat – who enjoy the “scene” and, collectively, can support probably one such store.  I’m not convinced the average reader has much interest in carving a social life out of this (hip, trendy) literary scene per se.  I certainly don’t. I read books for a lot of reasons, but a big one is because parties and social functions scare the bejeezus out of me and I’m much happier curled up with a book in the company of my family.  Again, the skittishness and stoic browsing stance of my regular customers leads me to believe this model would serve, at least, my customers very poorly.

May 20, 2011

Your Long Weekend Homework: Books as Ephemera?

Lobbing a heavy one into the crowd today, in case you lot are the sort who prefer to spend a sunny Victoria Day weekend casting bones and mulling over puzzles instead of, say, sitting on a dock in Muskoka sipping lemonade, as I will be doing.

I moan and groan a lot about ebooks and digitization of literature.  I know, I’m tedious. One of my main bones of contention with the format is the impermanence of it.  Who wants to buy a library you can’t keep?  That you will lose to hardware, software, or format changes? That could vanish with the parent company? That can be edited and censored from afar?  I’ve always asked these questions rhetorically as if the answer is “Duh, nobody!” and anyone who hasn’t yet come to that conclusion is simply ill-informed.  But today it dawned on me – what if nobody cares?  Does permanence matter?

I think of how we treat video games.  We pay $50-$80 for them.  We play them through generally once, but sometimes over and over again if they’re truly beloved. They are unquestionably objects or narratives of cultural value and importance.  Yet it doesn’t bother much of anyone when a new video game system comes out and renders all the games you bought for the old system unplayable.  If the old disks, rule books and boxes are lost, it’s no big deal.  Do you know anyone (anyone sane, anyway) who keeps a library of every video game they’ve ever owned, from King’s Quest and Lode Runner to Dragon Age II?  Institutions have been founded which do, of course, archive these things, so they aren’t really “lost”. It’s just the average user who doesn’t care much for the longer term life of the purchase.

What if it were the same with books?  What would the cultural implications be of a world where, in general, readers don’t have libraries? Where thousands of copies of each title aren’t passed down from generation to generation? Libraries would, of course, archive them. Collectors would too. But what is lost if the book becomes analogous to a video game – something everyone has for a while, but which is lost and forgotten within the lifespan of the playing device?  Would that really be a very big deal?

I have no answer yet. I leave you with this one for the weekend!

March 23, 2011

So What Is the Bookseller For?

Last week I got all hysterical about the ebook market, so this week I thought I’d talk myself back to earth to some degree.

I am not, and will never be, an ebook convert, but as Joe Konrath and Barry Eisler point out in this rather widely circulated interview, some people will always prefer the paper product and that’s okay: there ought to be a niche market for that.  And there will, no doubt.  After all, even within the paper book market there’s great a variety of technologies and processes in use. You have publishing giants producing perfect-bound paperbacks for cheap and disposable use (like Bantam), literary presses producing nice books for a global market (like Anansi), artisanal presses producing for the smaller trade market (like Gaspereau), and private craft presses who produce books using every technology ever known to man, from hand-crafted papers to letterpresses to calligraphy (like the Aliquando Press).  The existence of Bantam hasn’t made a scrap of difference to Aliquando, even if they offer more books at a fraction of the cost. It’s a different market.

But to say that books of both kinds can live happily side by side is not to say that all will be well in the world of a book-lover, and it certainly means not all will be well for the bookseller. Our market is most likely going to evaporate.  Bookstores who specialize in the first two types of books – mass market fiction and literary fiction – are likely to vanish first, as these are the texts which appeal most to “just readers” who don’t care as much about whether paper is involved or not.  Booksellers who have a more narrow focus or specialty might fare better. A customer looking to contribute to a library of, say, books on architecture for reference in his firm is not going to be very well served by an eReader, especially not the current grey scale, small-screen ones.  And there’s always the Collector.

This leaves the bookseller in a tight spot. You might be lucky enough to be a niche seller anyway. You might also, as some American independents are trying to do, diversify your business into ebooks. You might see if the big ebook providers are hiring buyers – after all, someone still needs to sift through publishing (or self-publishing)’s offerings and decide what to put on the front page of the website. (Though I even question the necessity of the buyer in the digital world – why not carry everything? Who needs discrimination? Space isn’t a factor anymore, and search engines hide from view everything that isn’t what you asked for anyway!) Would it be worth the rent to have a video-store-style bookshop, with bookcovers and tags in display, redeemable for ebooks at the cash register? Would the presence of a bookseller – someone to recommend and to consult – pay for the costs associated with meat-space?

I think it’s a fair assessment to say that tomorrow’s print-booksellers will become like today’s rare book sellers.  They are out there, and some make a very good living.  But they are as scarce as their product, and in big, expensive cities like Toronto often don’t feel they need to keep an actual open shop when a den and an internet connection does just as well.

I do wonder what I will be doing in ten years. My bookstore is niche, to some extent, so the realities of ebooks haven’t touched us yet. We have a customer base who are, often, buying books to build libraries rather than to read casually. We don’t deal with front-list fiction, except in so far as we feel like dabbling in it for our own sakes. Our best-selling publishers (university presses) produce books of a high physical caliber at a higher cost, which has never been a deterrent to sales.  We’re doing pretty well these days. But can it last forever?

It has occurred to me that what I’m doing with all my print-book advocacy and paranoid blogging is promoting the product which I know my livelihood hangs on. I sell print books now, and I will still be selling them, with any luck, in ten years. The size of the market I am selling into, and thus my chance of staying in the business long-term, depends on how well I can sell you guys on the value of the printed book. I know, and I have always known, that ebooks are a great product for a certain kind of reading. But those books aren’t my product, nor my interest. I do something different, and would like to continue doing what I do.

So that’s my position, but I wonder about yours! Many of this blog’s readers are front-list fiction readers rather than collectors, and publishing industry employees too. A lot of you have eReaders and are reconciled to, if not happily accepting of, the ebook revolution. But you are also lovers and supporters of independent bookstores. I wonder, how do you see yourself reconciling those two stances? What is your ideal relationship with the independent bookseller when you have an eReader? What services to they provide you that you’d pay the premium for?

March 23, 2011

This is pretty much what I’ve been on about.

“So thequestion isn’t, “Will paper disappear?” Of course it won’t, but that’s not what matters. What matters is that paper is being marginalized. Did firearms eliminate the bow and arrow? No–some enthusiasts still hunt with a bow. Did the automobile eliminate the horse and buggy? No–I can still get a buggy ride around Central Park if I want… Paper won’t disappear, but that’s not the point. The point is, paper will become a niche while digital will become the norm.

 
- Joe Konrath and Barry Eisler in conversation.

March 16, 2011

Panicked Ranting in eBooks

Everything is not just going to be okay. I don’t care what publishers, the Globe and Mail and Margaret Atwood have to say.  Increasingly I am finding that the scope of the ebook debate is being narrowed and dominated by certain interested parts of the book chain.  Sure, many things about the ebook are wonderful.  And they aren’t imminently going to destroy any part of publishing, Canadian literature or culture.  But it’s a precarious perch the ebook sits on, and none of the interested parties seem aware of, or willing to discuss, this fact.

Over the last couple of years I have had and expressed grave concerns about elements of a theoretical digital future, and though I sit and wait patiently for these issues to surface, we seem to be coming further and further away from them.  It’s because these are Big Picture issues that seem to exceed the scope of any one publisher’s five-year plan, or an author’s concern over becoming published.  So listen, let me be crystal-clear about my fears.  Do feel free to direct me to the appropriate pat answer.

EBOOKS ARE A TOP DOWN PRODUCT.  Cory Doctorow or Joey Comeau’s latest schemes to retain control over their own art, distribution and sales included, ebooks are a highly specialized commodity which do not exist but for the grace of large corporate entities.  I can not write an ebook without the help of HP, Adobe and Microsoft, and you can’t read one without Sony, Kobo, Apple or Amazon.  Whoever wrote that file, however you read it, you are depending on technology which probably won’t work in five years, let alone fifty or two hundred. Big companies made the bed you lie in and their future is your future.  Do they represent your interests? This is of archival concern of course, but it’s more than that.

I am concerned about the current format wars.  A number of players – Apple and Amazon chief among them – are attempting to monopolize the ebook market.  Proprietary formats and a “leasing” model to their business plans mean that their products are not transferable and adaptable to infinitely new reading devices.  Eventually they will either “win” – gain a large enough permanent market share that it’s worth it to publishers to continue producing multi-format ebooks – or “lose” – fail to get that market share, and give up the project.  Those defunct and discarded formats represent loss of information.

Amazon scares the bajesus out of me, not because they’re the biggest competition to any bookseller at the moment, but because their business model looks unsustainable to me.  Books, unlike many consumer products, aren’t as easy to force into a discount economy.  For starters, it really matters to a reader whether their book was written in Canada or in China.  So while maybe you can look the other way and buy cheap, slave-made rubber boots from Walmart because, you know, they were only $5.99; you aren’t going to read a book by some faceless cheap labourer just because it’s cheap.  At the end of the day, you want the new Philip Roth book and that comes with certain costs.  Roth is a big one – the man would like to get paid.  Producing his book comes with more costs: editing, formatting, design, marketing, publicity.  These aren’t assembly-line skills and believe me, if they could be easily outsourced to Indonesia, they would be.  As it is publishers have cut back on all kinds of former publishing necessities like editing and fact-checking because they need to keep prices down.

So Amazon’s predatory insistence that the price of books has to come down has a floor.  They will never go lower than a certain point.  Where that point is is a huge battle ground right now, and it really doesn’t benefit Amazon at all.  People who try to comply go out of business, and people who stand firm either go out of business or keep prices up.  The author, who is ultimately the product you are looking to buy, just goes to the standing publisher who can give her the best deal.

I have news for you, bargain-hunter: when Amazon sells you a new book for 50% the cost of the same book from an independent, it’s because someone is losing money.  They’re either trying to create a loss-leader, a hook, or they’re trying to artificially force other publishers to “compete” with that price.  Nowadays, they’re trying to sell ebooks at a loss so they we can all jump on board the Kindle and they can either make money on the technology alone or they can win the format war.  It’s a big friggin’ gamble.  If they lose, they fold up.  And guess where your ebooks go?  You never owned them, friend.  And if it doesn’t seem likely this is going to happen in the next five or ten years, wonder where Amazon will be in fifty years, after your lifetime of book buying.

Yes, that might not matter to the buyer.  It has been pointed out that the types of ebooks sold tend to be transitory desires.  The kind of book you might leave in a hotel room.  If you lose the “library” to a technology upgrade or a corporate bankruptcy, maybe you don’t care.  But I’m skeptical of this idea of the two-tiered book market.  Why on earth would any corporate publisher continue to sell paper books when all their money comes from selling frontlist blockbusters in ebook format?  Ideology?  And to whom would they sell these paper books anyway?  Bookstores are the real vulnerable partners in the book chain.  We don’t make or sell ereaders and, as of today, in Canada, we can not sell ebooks.  We can only sell paper books.  If even as many as 20% of my customers switch to ebooks, I go out of business.   Without meat-space bookstores selling dead-tree books, the market for real books gets more and more marginalized.  So you might not care about your digital book collection, but will publishers continue to support the paper book “backups”?  An even smaller market means the cost of the book goes up – again – which leads to even fewer buyers.  Amazon may or may not consider it worth their while to deal in “premium” Real Books.  Buyers may prefer digital books to the inevitable POD (print on demand) ones, which remain hideous.

Obviously we’re not there yet.  Many, many people still prefer real books.  But it drives me nuts when I listen to discussions between publishers and writers, for whom, frankly, the question of digital-or-not-digital is moot, since their product is the content, not the format.  They seem to forget the roles of other parts of the book chain.  Typical, for people whose vested interest in the product vanishes the minute it is sold.   Where are texts without bookstores?  Without a second-hand market?  Without reliable archives?  Under censorship?  To people who can’t afford to upgrade hardware every 5 years?  Does it matter to them?  Not a whit.  As long as the frontlist sells, somehow, to someone, through anyone.

Now I want to stipulate that I don’t feel my apocalyptic vision of the digital future is in any way inevitable.  But I think it will be if we keep treating Amazon and the big book chains as the benevolent godhead of book distribution.  Publishers do this, writers do this, and increasingly, customers do this.  Doctorow and Comeau aren’t just desperate writers who can’t get publishers, they’re authors who glimpse the danger of a book future where the control of big companies isn’t questioned.  They are also, unfortunately, dependent on Our Corporate Overlords to produce their product, but at least the first glimmerings of awareness are there.  The digital future is going to be bleak unless we question the health of a market run by a few players.

We all know the possible solutions.  We need to settle into an open-source ebook format which can be freely exchanged between platforms.  We need to open the market up so that independent players can sell the same ebooks that the big chains can.  We need to stop pushing for ever-lower prices on texts.  Publishing and readership will remain healthy if and only if we consciously address the format’s weaknesses.  Tell me exactly what is being done to make sure these texts last. To guard them against censorship. To allow small and large publishers equal access to readers.  To manufacture, distribute, and dispose of the delicate and expensive ereader technology equitably.  To protect all of our joint investments if, god forbid, some discounter’s insane scheme to control the industry doesn’t quite pan out.

Stay tuned for next week’s installment: What Purpose Do Booksellers Serve, Anyway.  Maybe by then I’ll have rooted out some answers for you.

November 2, 2010

One Big Question I Have About eBooks

Today I had a bookselling first: a customer asked me if we could sell him an ebook.  I knew the answer was “no”, but upon further reflection I realized I have no idea how we would even go about doing such a thing.  So I’m gonna ask the crowd to field this one.  Please help your friendly local luddite-cum-indy-bookseller here.

Can I sell ebooks? I mean, can any old indy bookseller even sell ebooks?  Are these just products publishers produce strictly for device sellers?  When we talk about “going to ebooks” are we actually saying “all future bookselling will be done by electronic gadget manufacturers?”

When I look through a publisher’s catalogue, they often give ebook ISBNs.  Who can order those?  What gets delivered to a bookstore (or chain) when they order that ISBN?  Does one need special hardware to sell ebooks?  I mean, how are these things delivered anyway?  Does one need a dedicated server to store them?  Does one ever have them in “inventory” at all?  Does one need a machine that prints out codes?

What format does an ebook come in? I gather each reader, unwisely but true, has its own format thus far.  What format would a bookseller get the ebook in? Can I sell both to Kindle users and to Kobo users?  What format does the ebook ISBN refer to?  Do publishers produce separate pdf & Kindle editions?  Has anyone ever noted any textual difference between them?

Can a customer “return” an ebook the way they could a real book?  Well, can they?

Wow, I really need an ebook 101.

 

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